Support hours are 7:00 am to 7:00 pm US Central Time, Monday – Friday excluding major US holidays.

LeakDAS Version 3 Customer Login
V4 Support Dashboard is on the Home Screen

Method 1: Email
support@inspectionlogic.com

Collect information and observations pertaining to the issue so you can convey to InspectionLogic specifically what your needs are. Use the Windows “print screen” function to capture screen shots and paste them into an eMail or Word document.

Send the information via e-mail to: support@inspectionlogic.com. State the urgency of the issue and the reason. Include your telephone number so we can call you back.

Your e-mail will automatically be sent to every one of our support technicians.

IMPORTANT NOTE: Our support technicians will get your e-mails on their cell phone, even when they are away from the office, even when they're sleeping. E-mail is your best choice.

Method 2: Call

For issues of the highest urgency, follow up the e-mail with a telephone call to Tech Support personnel.

From the US :
502-244-4521

From Brazil, China, Europe, UK :
00-1-502-244-4521

From Australia :
0011-1-502-244-4521

There is a chance that you'll get sent to a voice mailbox because we're assisting other customers; Please leave a voice message.

The best way to insure that you get the attention you need is to ALWAYS send an e-mail to :
support@inspectionlogic.com
even if you call. All e-mails are logged into a secure database that is monitored in real time by our support staff.